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If you get stuck…

Before contacting us, please make sure that you:

  1. Read this documentation carefully,
  2. See the Support FAQs

If you didn’t find the answer to your problem, please ask your question on the item discussion page or send us a private message from our new site and we will reply via email.

For the fast troubleshooting, please send us detailed information about the issue. Also, make sure that you don’t forget to send us your site URL where you are using/want to use the item. Please note, that we cannot troubleshoot efficiently from screen-shots.

Please take some time until we respond (usually in 24 – 48 hours).

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